Food & Beverage Server / Waiter & Waitress
Job Summary
The Dubai EDITION, a luxury lifestyle hotel under Marriott International located in Downtown Dubai, is recruiting service-oriented Waiters & Waitresses. In this role, you will serve culinary courses and alcoholic beverages, set tables according to brand standards, communicate guest dietary needs to the kitchen, record transactions via the MICROS system, check in with guests for satisfaction, and maintain pristine dining environments.
Key Responsibilities
Guest Service & Dining Operations
- Serve food courses and alcoholic beverages promptly and professionally in accordance with Marriott luxury standards.
- Set tables for daily dining and special events following precise brand arrangement guidelines.
- Answer guest menu inquiries and communicate special requests, dietary restrictions, or allergies directly to the kitchen team.
- Record all orders into the MICROS system immediately upon order taking and process guest payments accurately.
- Check back with guests during service to ensure satisfaction with food, beverages, and overall dining atmosphere.
Quality Assurance & Side-Work Management
- Maintain the cleanliness of service areas, chinaware, glassware, and silver throughout operating hours.
- Complete opening and closing duties, including restocking side stations, turning off equipment/lights, and securing assets.
- Follow all safety, security, and hygiene procedures, reporting any hazards or incidents to management immediately.
- Adhere to luxury uniform, personal presentation, and professional conduct guidelines at all times.
Qualifications & Requirements
- High School Diploma or G.E.D. equivalent.
- Minimum 1 year of related work experience in luxury hospitality, fine dining, or star-rated hotel outlets.
- Proficiency in operating POS platforms, specifically the MICROS system.
- Excellent verbal communication skills in English; ability to anticipate guest needs and work collaboratively in a team.
- Physical capability to stand, walk, bend, stoop, and carry service trays or objects up to 25 pounds unassisted (and up to 50 pounds with assistance).
Job Overview
| Employer | The Dubai EDITION (Marriott International) |
|---|---|
| Role Title | Waiter / Waitress |
| Job Location | Downtown Dubai, United Arab Emirates |
| Work Model | On-site Luxury Hotel & Restaurant Operations |
| Employment Type | Full-time Permanent Hospitality Contract |
| Educational Requirement | High School Diploma or G.E.D. Equivalent |
| Experience Required | At least 1 year of related F&B service experience |
| Core Competencies | MICROS POS Systems, Course & Beverage Service, Allergy Awareness, Table Setting, Luxury Hospitality Standards |
| Remuneration | Tax-Free Competitive Salary + Monthly Service Charge & Generous Tips |
| Benefits Included | UAE Employment Visa, Provided Accommodation/Allowance, Health Insurance, Flight Allowance, Marriott Discounts |
| Where to Apply | Official Marriott International Careers Portal |
Career Preparation Guide & Candidate Advice
Who this role suits
This position is ideal for energetic F&B professionals with at least one year of experience in high-end dining or boutique hotel environments. If you excel in personalized guest service, possess strong knowledge of POS ordering systems like MICROS, and take pride in delivering flawless service in a premier Downtown Dubai lifestyle venue, this role offers excellent growth within Marriott International.
What to highlight on your CV
- Luxury F&B Experience: Detail past experience in recognized 4/5-star hotels or premium restaurants.
- POS Proficiency: Explicitly mention hands-on familiarity with the MICROS system for order entry and billing.
- Service Standards: Highlight knowledge of beverage service, food allergen management, and table setting protocols.
Preparation Tips for the Interview
- Situational Questions: Be prepared to explain how you handle special dietary requests, busy meal rushes, and customer complaints gracefully.
- Brand Awareness: Familiarize yourself with EDITION Hotels’ unique lifestyle concept, design ethos, and high service expectations.
Documents to Prepare
- High School Certificate or Highest Qualification document.
- Updated Resume detailing relevant F&B service achievements.
- Service certificates or reference contacts from former employers.
- Valid Passport copy.
Mini Glossary
- The Dubai EDITION: A luxury boutique hotel property located in Downtown Dubai, managed by Marriott International.
- MICROS System: A widely used enterprise point-of-sale (POS) system for restaurant order entry and billing management.
- Side-Work: Essential preparation and maintenance tasks completed before, during, or after dining service.
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