Front Office Receptionist – Landmark Group
Job Summary
Landmark Group, one of the leading retail and hospitality conglomerates in the Middle East, is recruiting professional and customer-oriented Front Office Receptionists across its corporate headquarters and hospitality venues in Abu Dhabi and Dubai. In this key front-facing position, you will serve as the primary brand ambassador, welcoming visitors, managing telephone switchboards, handling administrative correspondence, and ensuring seamless front desk operations.
Key Responsibilities
Guest Relations & Front Desk Operations
- Greet, welcome, and direct corporate visitors, clients, vendor representatives, and guests with warmth and professional decorum.
- Manage high-volume incoming telephone calls via multi-line switchboards, routing calls accurately and recording detailed messages.
- Coordinate visitor access badges, security logs, meeting room bookings, and executive reception calendar schedules.
- Provide exceptional guest assistance, addressing inquiries promptly and escalating complex requests to department administrators.
Administrative Support & Office Coordination
- Oversee incoming and outgoing mail, courier packages, and official documentation distribution across corporate departments.
- Maintain the reception lounge and front office area in an immaculate, presentable, and organized condition at all times.
- Assist human resources and facilities management teams with visitor tracking, event coordination, and general clerical tasks.
- Manage office stationery inventories, tracking consumption and placing timely replenishment orders.
Qualifications & Requirements
- High School Diploma, Higher Secondary Certificate, or Bachelor’s Degree in Business Administration, Hospitality, or a related field.
- Minimum 1 to 3 years of proven experience as a Front Office Receptionist, Guest Services Agent, or Administrative Assistant in the UAE.
- Exemplary interpersonal skills, elegant personal grooming, and a professional, welcoming demeanor.
- Exceptional verbal and written communication skills in English; conversational proficiency in Arabic or Hindi is an advantage.
- Strong computer literacy, including proficiency in MS Office (Outlook, Word, Excel) and telephone switchboard management.
Job Overview
| Employer | Landmark Group (Retail & Hospitality Division) |
|---|---|
| Role Title | Front Office Receptionist |
| Job Location | Abu Dhabi & Dubai, United Arab Emirates |
| Work Model | On-site Corporate Office / Hospitality Venue |
| Employment Type | Full-time Permanent Corporate Contract |
| Educational Requirement | High School Diploma / Bachelor’s Degree |
| Experience Required | 1 to 3+ years in front desk, reception, or customer service roles |
| Core Competencies | Guest Relations, Switchboard Management, Visitor Access Control, Calendar Management, MS Office, Office Administration |
| Remuneration | Tax-Free Monthly Basic Salary + Corporate Benefits |
| Benefits Included | UAE Employment Visa, Comprehensive Health Coverage, Annual Flight Allowance, End-of-Service Gratuity |
| Where to Apply | Official Landmark Group Careers Portal / Verified Gulf Portals |
Career Preparation Guide & Candidate Advice
Who this role suits
This role is ideal for polished, customer-centric administrative professionals with solid front-desk experience in corporate offices or hospitality settings. If you excel at multi-tasking, managing corporate switchboards, and providing a warm first impression for a prestigious organization like Landmark Group in Abu Dhabi or Dubai, this position offers stable career progression.
What to highlight on your CV
- Front Desk Experience: Clearly detail your hands-on background managing corporate receptions, visitor access systems, and executive calendars.
- Communication & Grooming: Highlight strong command of spoken English, professional etiquette, and bilingual capabilities if applicable.
- System Skills: Mention experience with multi-line PABX switchboard systems, MS Office suite, and meeting room reservation tools.
Preparation Tips for the Interview
- First Impression & Professionalism: Dress impeccably for the interview and practice articulate, clear speech and confident body language.
- Scenario Handling: Be prepared to explain how you handle difficult visitors, manage overlapping phone calls, and prioritize urgent tasks at the front desk.
Documents to Prepare
- Attested Educational Certificates (Degree or High School Diploma) and transcripts.
- Updated Professional Resume emphasizing front office accomplishments.
- Service certificates or reference letters from former corporate or hotel employers.
- Valid Passport copy with current UAE residence visa status.
Mini Glossary
- Landmark Group: One of the largest retail and hospitality conglomerates in the GCC, operating major brands like Centrepoint, Max, and Citymax Hotels.
- PABX: Private Automatic Branch Exchange, the private telephone network used within a corporate office.
- Visitor Access System: Digital or physical logging procedures used to register and monitor guests in corporate buildings.
Direct Official Link: Apply directly through verified employer portals and the official Landmark Group corporate careers page. NYAGULF JOBS provides authentic career information and never charges application or placement fees to job seekers.
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