General Accountant at Emaar Properties (Dubai) / General Engineering
Job Summary
Address Hotels + Resorts, the flagship luxury brand of Emaar Hospitality Group (a subsidiary of Emaar Properties PJSC), is recruiting a dedicated Engineering Technician / Maintenance Ambassador in Dubai. In this vital role within the hotel engineering team, you will ensure the full availability, safety, and serviceability of all hotel facilities and guest assets, performing routine maintenance, repairs, and preventive servicing in a world-class 5-star resort environment.
Key Responsibilities
Preventive Maintenance & Facility Operations
- Execute day-to-day operational tasks within the Engineering department in strict adherence to brand service standards and safety procedures.
- Perform planned preventive maintenance (PPM) on hotel mechanical, electrical, plumbing (MEP), and HVAC assets to eliminate equipment downtime.
- Oversee routine repair work, reconstruction projects, and minor facility alterations while ensuring minimal disruption to guest comfort.
- Participate in emergency recovery plans and maintain full operational readiness for life safety, fire alarm, and backup power systems.
Guest Experience & Interdepartmental Communication
- Proactively communicate with fellow team ambassadors and guest service departments with the guest's best interest at heart.
- Respond promptly to guestroom maintenance requests, going the extra mile to resolve technical issues and prevent service complaints.
- Ensure adequate service recovery and immediate follow-up when facility issues affect guest satisfaction.
- Maintain clean, orderly work areas and adhere to luxury 5-star grooming and behavioral standards at all times.
Qualifications & Requirements
- Minimum Certification or Diploma in Maintenance Engineering, Electrical, Mechanical, HVAC, or a related technical discipline.
- Minimum 1 to 2 years of proven engineering/maintenance experience in a 5-star luxury hospitality environment.
- Solid technical knowledge of preventive maintenance practices for luxury hotel building systems and MEP assets.
- Strong problem-solving ability, guest-centric attitude, and excellent communication skills in English.
- Ability to work flexible operational shifts, including weekends and night duty when required.
Job Overview
| Employer | Emaar Hospitality Group (Address Hotels + Resorts) |
|---|---|
| Role Title | Engineering Technician / Maintenance Ambassador |
| Job Identification | 711989 |
| Posting Date | 23/10/2026 |
| Job Location | Dubai, United Arab Emirates |
| Work Model | On-site Luxury Hotel Campus |
| Employment Type | Full-time Permanent Contract |
| Educational Requirement | Certification / Diploma in Maintenance Engineering or Technical Field |
| Experience Required | 1 to 2 years in 5-star hospitality engineering operations |
| Core Competencies | Hotel Asset Maintenance, MEP Repairs, Preventive Maintenance, Service Recovery, Emergency Protocols |
| Remuneration | Tax-Free Competitive Monthly Salary + Service Charge & Housing Benefits |
| Benefits Included | UAE Employment Visa, Comprehensive Health Insurance, Duty Meals, Flight Allowance, Gratuity |
| Where to Apply | Official Emaar Careers Portal |
Career Preparation Guide & Candidate Advice
Who this role suits
This technical role is ideal for skilled maintenance technicians who possess hands-on experience in 5-star luxury hotels. If you take pride in maintaining pristine facilities, preventing operational disruptions, and delivering guest-oriented service within Emaar's prestigious Address Hotels + Resorts portfolio, this opportunity offers a strong career foundation in Dubai.
What to highlight on your CV
- Technical Certifications: Clearly list your technical diploma or certification in electrical, HVAC, plumbing, or mechanical engineering at the top.
- 5-Star Hospitality Background: Detail your previous experience in luxury hotel brands, noting the scale of property and asset management duties.
- Preventive Maintenance Proficiency: Mention experience with Computerized Maintenance Management Systems (CMMS) and systematic PPM execution.
Preparation Tips for the Interview
- Guestroom Protocol: Be prepared to discuss appropriate etiquette and communication procedures when entering occupied guest rooms for maintenance calls.
- Troubleshooting Scenarios: Expect technical questions on diagnosing HVAC cooling issues, plumbing leaks, electrical faults, and emergency power procedures.
Documents to Prepare
- Attested Technical Diploma or Vocational Training Certificates.
- Updated Resume detailing hospitality engineering history.
- Experience certificates or service letters from prior 5-star hotel employers.
- Valid Passport copy with at least 6 months validity.
Mini Glossary
- Emaar Hospitality Group: The hospitality subsidiary of Emaar Properties PJSC, developer of the Burj Khalifa and Dubai Mall.
- PPM: Planned Preventive Maintenance, scheduled servicing performed to maintain building assets and prevent breakdowns.
- MEP: Mechanical, Electrical, and Plumbing, core engineering systems that power commercial building operations.
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