Customer Service Representative – Emirates NBD (Dubai/Sharjah)
Job Summary
Emirates NBD, one of the leading banking groups in the Middle East, is recruiting a energetic Customer Service Representative for its retail branch network. The successful candidate will assist walk-in clients with account services, credit card products, digital banking navigation, and financial inquiries.
Key Responsibilities
- Assist branch customers with personal account setup, debit/credit card issuance, and fund transfers.
- Educate clients on utilizing mobile banking applications and online payment solutions.
- Identify customer needs and cross-sell appropriate financial products, loans, and savings plans.
- Ensure full compliance with UAE Central Bank policies, Anti-Money Laundering (AML), and KYC regulations.
Job Overview
| Company Name | Emirates NBD |
|---|---|
| Job Location | Dubai / Sharjah, United Arab Emirates |
| Monthly Remuneration | AED 6,500 – AED 8,500 per month + Performance Incentives |
| Degree Requirement | Bachelor’s Degree in Finance, Banking, Business, or Economics |
| Experience Required | 2+ Years experience in retail banking, customer care, or financial services |
| Benefits Package | Tax-Free Banking Salary, Private Medical Cover, Air Ticket Allowance, Banking Perks |
💡 How to Apply Fast: Click the green button below to open the official Emirates NBD career portal and upload your CV directly to the talent acquisition queue.